City of Burbank

Park, Recreation & Community Services Department

 

On-line Registration Help

 

 

Please read the following guide as it should make for an easy on-line registration experience.  If you are still having difficulties after reading this please call: (818) 238-5397.

 

10 Easy Steps To On-Line Registration

1)    Log on to the On-line Website
If you have not yet already done so, access the City of Burbank’s On-line Registration Website by selecting the link above or by entering     http://www.burbankparks.com      in your internet browser

2)    Find a class
There are many ways to do this:

·        Narrow the search list by changing the LOCATION or CATEGORY

·        Use ADVANCED SEARCH to locate a class by a keyword like JAZZ (searches are not case sensitive)

3)    Select a class
Verify the class you want by reading the information on the ACTIVITY DETAIL screen

4)    Select ADD TO MY CART

5)    Login to your account on the system

·        If you already have created an account, simply enter your LOGIN NAME and PASSWORD

·        If you have not created an account:

a)  Select REGISTER NOW

b) Enter your information (fields with * are required) then select SUBMIT

c)  Select CONFIRM at the ACCOUNT CONFIRMATION screen

6)    Checkout
Verify your information in the SHOPPING CART screen then select CHECKOUT

7)    Modify participant info
Add/Change participant info in the PARTICIPANT INFORMATION screen then select CONTINUE

8)    Confirm price
Verify price information in the CONFIRM PRICES screen then select CONTINUE

9)    Enter payment info

·        Enter credit card information (Master Card or Visa only)

·        Select the “I AM 13” check box if you are at least 13 years old.  You can not proceed without checking this box.

·        Select CONTINUE

Note: The PAYMENT INFORMATION screen is located on a SECURE SITE.  All information submitted on this screen will be encrypted during transmission.  Never provide sensitive information via the internet unless the website address (URL) begins with https (the “s” stands for secure) and there is a “lock icon” on the bottom-right of the web page.  You can select the “lock icon” to view details about the security of the web site.

 

10) Verify/print your receipt.  You should also receive a confirmation email.